A bank guard died while six others were hurt in a shootout in Robinsons Galleria in Ortigas Thursday, police said.
Chief Superintendent Mario Dela Vega, Quezon City Police District chief, identified the fatality as Rodrigo Villa.
Another security guard, Roderick Reloso, is critical while five others, bank tellers and bystanders, have been rushed to the hospital, said Dela Vega.
Dela Vega said robbers attacked the mall and lobbed two grenades but both did not explode.
Rose Ann Villegas of the Public Affairs Division, Robinsons Malls earlier said two security guards were supposed to deliver money to Sanry's Money Exchange when robbers attacked.
The suspects were 'riding-in-tandem' robbers who forcibly entered the mall around 10 am, prior the operating hours, said Villegas.
Police are still uncertain whether robbers successfully got the money.
"We do not know yet if the money was consummated and how much. The bank teller can tell us," said Dela Vega.
Earlier, witnesses on site claimed there was a blast. Authorities initially barred the public from entering the mall but mall operations resumed by noon, except in the scene of the crime.
Villegas said they will turn-over CCTV footage to the police for further investigation.
"I think our security measures are very strong right now. We were able to respond in 15 minutes," said Villegas.