Monday, May 24, 2010

Just Ask I heard Singapore prison had video conference ?

Hi Romar I still remembered that in the year 2002, the Singapore Prisons Department launched the pilot project for the world's first Internet Home Tele-visit facility for inmates and their families. The objectives of this 12-month long pilot project was to evaluate and leverage on the technology of using the Internet Home Tele-visit concept, to test the reliability of the system, and more importantly, to gauge the acceptance level of the inmates and their family members towards this facility.

The technology was nothing new since most of us equipped with a personal computer and video conferencing system such as a web-based camera, microphone and speakers using MSN to communicate with friends or love one in oversea. However,in the prison environment it had save value manpower from escorting to security implication like safely for the staff and inmates. Similarly at a scheduled time, the family members will log on to the Internet video conferencing system to tele-visit with the inmates at the Institutions. The session will be automatically terminated when the visiting time expires. In addition inmates selection was based on good conduct and positive response to our rehabilitation efforts and having families who are supportive, computer-literate and willing to participate in this pilot. In prison they had make a study that family support is essential for the rehabilitation of reforming offenders and their successful reintegration into society. The Internet Home Tele-visit is just another opportunity provided by the prison Department to help inmates stay connected to their families. This latest initiative is a fine example of leveraging on technology as part of our rehabilitation efforts.

Courts are adding video conferencing systems.(New York): An article from: TrialTechnology for customer service: 

Technology for customer service: video conferencing at the New York State Teachers' Retirement System.: An article from: Government Finance Review

New interactive kiosk allows face-to-face sales.(insurance selling via video conferencing): An article from: National Underwriter Property & Casualty-Risk & Benefits Management